Airsoft GI Tune Up Repair Service
[1057 / REPAIR1057]
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Also available at:
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We recommend that all of our customers take advantage of this program to prolong the life span of your AEG. By having your gun inspected and tuned we can catch and prevent potential internal problems, saving you money in the long run. It's the little things that make a big difference in performance and reliability, with this tune up/repair service you can rest assured that your AEG will perform to the best of it's ability. For best results seek consultation by calling Airsoft GI before finalizing order.
General Information:
We work on all high end AEGs except the Tokyo Marui PSG-1.
Standard tune up includes a 5 Point inspection of your gearbox internals, which includes:
After purchasing your Upgrade/Repair service, please ship gun to Tech Department at:
Airsoft GI
21077 Commerce Pointe Drive
Walnut, CA 91789
Inside your package, please include a short description of the problem you are experiencing and/or the type of work you would like to have done. Also, please include any email correspondence that you have had with us regarding the upgrade/repair. Please note: Fees do not include return shipping, additional cost for express shipping (if needed) or additional parts.
Please Note:
General Information:
We work on all high end AEGs except the Tokyo Marui PSG-1.
Standard tune up includes a 5 Point inspection of your gearbox internals, which includes:
- Hop up bucking
- Piston teeth
- Gears
- Motor and pinion gear
- Electrical contacts and wires
- Relube the internal
- Reshim the gears(if needed)
- Clean the inner barrel and clean the gearbox.
After purchasing your Upgrade/Repair service, please ship gun to Tech Department at:
Airsoft GI
21077 Commerce Pointe Drive
Walnut, CA 91789
Inside your package, please include a short description of the problem you are experiencing and/or the type of work you would like to have done. Also, please include any email correspondence that you have had with us regarding the upgrade/repair. Please note: Fees do not include return shipping, additional cost for express shipping (if needed) or additional parts.
Please Note:
- We require a minimum of 10 business days to complete service requests. Be advised, this is an estimated time only; some jobs may finish sooner or require more time.
- Service fee only applies to a single (1) airsoft gun.
- Repair work may take longer than 10 business days to diagnose and repair.
- If you will be shipping your airsoft gun for service, we recommend that you contact us beforehand regarding any special request, to answer any questions and provide shipping instructions. Please call (909) 869-0671 or DM us on IG, FB, or our Discord Server during business hours of 9am to 5:30pm (PST), Monday to Friday, and speak with either a Sales or Customer Service Representative.
- Return shipping is a separate charge that is calculated during checkout, it is not included in the service fee.
- There will be a $40 service charge for request to cancel any upgrades, tune ups and/or repairs where the Technician has already begun work. Meaning the Technician has already performed dis-assembly and/or accessed the gearbox of the airsoft gun. No exceptions.
- 45 day limited warranty on all work performed by Airsoft GI Technicians.
- Specifications
- Manufacturer: Airsoft GI
see 21 reviews
| Write a Review
verified buyer
A. KUAN
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2016-08-04
Product Information:
I think it's time to remove the "except Tokyo Marui PSG-1" as that does not do the tech justice.
Airsoft GI tech was able to accomplish upgrading and tuning up a PSG-1 of almost every internal piece you could imagine.
- PDI Chamber Block
- Full Bore Up Kit for PSG-1
- Spring
- Tappet, Stopper Rail, Replacement Gears, steel bushings, etc
- Hop-up to flat hop
We all know the PSG-1 is a special beast and an off timing gear, even by 1 tooth, will ruin the gun. Didn't seem like an issue for the techs in Airsoft GI.
Bring in all those super rare parts, good luck finding any, you can find for this beast and the techs here will definitely rise to the challenge.
This was definitely a long journey that the techs and I took of 2 months as I searched for parts to output a heavily modded PSG-1 out the door and they modded the gun. I believe the techs at Airsoft GI should be proud of it as their job was exceptional.
Now when I get my hands on steel gears I will definitely be back to re-mod this beauty to take a spring bringing it up to 500 fps.
Top of the line service for the price is all I can say.
*****Of course if a piece breaks its on you to find another one to replace it!
Pros:
- Worked on probably one of the hardest if not the actual hardest, rare version 4, gearbox ever made
- Gun shoots and cycles the EBB and pre-cocking feature like butter (better than when it was new)
- Willing to mod the PSG-1 body to custom fit the PDI Chamber Block
- $45 bucks to tune a PSG-1? I can guarantee this gun took longer to upgrade than a standard M4, as this isn't your typical day in job. Hella cheap for such a custom job if you ask me and the best service.
Cons:
- Finding a part if a gear breaks... Thanks Sector Gear I always thought the ARL was the issue and here the sector gear broke but was replaced thankfully due to luck online.
I think it's time to remove the "except Tokyo Marui PSG-1" as that does not do the tech justice.
Airsoft GI tech was able to accomplish upgrading and tuning up a PSG-1 of almost every internal piece you could imagine.
- PDI Chamber Block
- Full Bore Up Kit for PSG-1
- Spring
- Tappet, Stopper Rail, Replacement Gears, steel bushings, etc
- Hop-up to flat hop
We all know the PSG-1 is a special beast and an off timing gear, even by 1 tooth, will ruin the gun. Didn't seem like an issue for the techs in Airsoft GI.
Bring in all those super rare parts, good luck finding any, you can find for this beast and the techs here will definitely rise to the challenge.
This was definitely a long journey that the techs and I took of 2 months as I searched for parts to output a heavily modded PSG-1 out the door and they modded the gun. I believe the techs at Airsoft GI should be proud of it as their job was exceptional.
Now when I get my hands on steel gears I will definitely be back to re-mod this beauty to take a spring bringing it up to 500 fps.
Top of the line service for the price is all I can say.
*****Of course if a piece breaks its on you to find another one to replace it!
Pros:
- Worked on probably one of the hardest if not the actual hardest, rare version 4, gearbox ever made
- Gun shoots and cycles the EBB and pre-cocking feature like butter (better than when it was new)
- Willing to mod the PSG-1 body to custom fit the PDI Chamber Block
- $45 bucks to tune a PSG-1? I can guarantee this gun took longer to upgrade than a standard M4, as this isn't your typical day in job. Hella cheap for such a custom job if you ask me and the best service.
Cons:
- Finding a part if a gear breaks... Thanks Sector Gear I always thought the ARL was the issue and here the sector gear broke but was replaced thankfully due to luck online.
A. KUAN
|
2017-05-02
Product Information:
Going to give a big rep out to Jason who took care of my Tokyo Marui Sopmod Next Gen. as he owns many and is, in my opinion, the Sam (Kingdom of Airsoft UK) who is hailed as one of the best TM NGRS techs in UK. Jason was also willing to install and research a Japanese only Mosfet (DTM Big out) as the BTC was very hard to get and installed it perfectly with a manual on how to program it. Everything that could possibly be upgraded internally in the TM NGRS was tossed in and tested and installed to perfection. If you want a list of all the parts put in he probably still remembers.
My only wish is the store would stock on TM parts instead of having to go to UK to look for parts or Asia and waiting 2 weeks or so for the parts to come in due to customs and such.
If you have a TM NGRS stock or upgraded and would like to have it tuned and maintained I highly suggest you ask for Jason to have it done and fixed and make sure to ask him to show you his TM HK417, if you know the worth and how hard it would be to get one...
Pros:
- Professional Installation of all Part
- Handled even a rare Japanese only Mosfet
- Fine tuned before hand to perfection
- Maintenance on a TM NGRS
Cons:
1 Cons besides having to wait for the gun to be completed & defective parts that is nothing to do with this service.
- Airsoft GI doesn't carry much or any TM NGRS parts, this is due to TM not being big in the US so can't blame them for the small market
Going to give a big rep out to Jason who took care of my Tokyo Marui Sopmod Next Gen. as he owns many and is, in my opinion, the Sam (Kingdom of Airsoft UK) who is hailed as one of the best TM NGRS techs in UK. Jason was also willing to install and research a Japanese only Mosfet (DTM Big out) as the BTC was very hard to get and installed it perfectly with a manual on how to program it. Everything that could possibly be upgraded internally in the TM NGRS was tossed in and tested and installed to perfection. If you want a list of all the parts put in he probably still remembers.
My only wish is the store would stock on TM parts instead of having to go to UK to look for parts or Asia and waiting 2 weeks or so for the parts to come in due to customs and such.
If you have a TM NGRS stock or upgraded and would like to have it tuned and maintained I highly suggest you ask for Jason to have it done and fixed and make sure to ask him to show you his TM HK417, if you know the worth and how hard it would be to get one...
Pros:
- Professional Installation of all Part
- Handled even a rare Japanese only Mosfet
- Fine tuned before hand to perfection
- Maintenance on a TM NGRS
Cons:
1 Cons besides having to wait for the gun to be completed & defective parts that is nothing to do with this service.
- Airsoft GI doesn't carry much or any TM NGRS parts, this is due to TM not being big in the US so can't blame them for the small market
verified buyer
D. RYCE
|
2018-12-07
Product Information:
I bought this 60$ repair and maintain kit.
For my Masada.
I had no idea what was going on with the gun. It started to jam very frequently and worse it started making a very loud gear grinding sound. Then later the gears or something just stopped working entirely. Well me not knowing anything about airsoft guns or how to fix them said. "Well Airsoft GI has some neat packages" took a look at them and thought this was the best one for me.
Pros:
If your a noob at tune-up. Differently let a pro handle it.
Fairly cheap $60 for maintenance
The work was excellent I even had them add a motor with 100 more FPS than the stock motor had. As well as a spring upgrade (not for free)
The gun fires better than ever and has not broke since I got it back a few months ago.
Jams a lot less now!
Easy to talk to service. Let me know what was wrong and what they were going to replace
Cons:
I waited around 2 months before I saw my gun when I shipped it
I had to pay for shipping to Cali and back to my house. That was not cheap.
In the end I give this a 4/5 since the care they treated my gun and the work they did was great. But the shipping and time it took for it for me to finally see the gun was making me very anxious. If you have someone local who can do work on Airsoft guns go to them so you wont have to have $50 of shipping. And The gun wont be away from your hands from 2 months. But if you don't have anything like that high recommend Airsoft GI for your service and maintenance
I bought this 60$ repair and maintain kit.
For my Masada.
I had no idea what was going on with the gun. It started to jam very frequently and worse it started making a very loud gear grinding sound. Then later the gears or something just stopped working entirely. Well me not knowing anything about airsoft guns or how to fix them said. "Well Airsoft GI has some neat packages" took a look at them and thought this was the best one for me.
Pros:
If your a noob at tune-up. Differently let a pro handle it.
Fairly cheap $60 for maintenance
The work was excellent I even had them add a motor with 100 more FPS than the stock motor had. As well as a spring upgrade (not for free)
The gun fires better than ever and has not broke since I got it back a few months ago.
Jams a lot less now!
Easy to talk to service. Let me know what was wrong and what they were going to replace
Cons:
I waited around 2 months before I saw my gun when I shipped it
I had to pay for shipping to Cali and back to my house. That was not cheap.
In the end I give this a 4/5 since the care they treated my gun and the work they did was great. But the shipping and time it took for it for me to finally see the gun was making me very anxious. If you have someone local who can do work on Airsoft guns go to them so you wont have to have $50 of shipping. And The gun wont be away from your hands from 2 months. But if you don't have anything like that high recommend Airsoft GI for your service and maintenance
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gearbox
would you be able to repair a gearbox without the rest of the gun, or do i have to pay to ship the whole gun? i am asking as i am located in Canada and border fees are stupidly expensive
3799 days ago dwayne r
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(I have this same question)
Staff Answer:
We require the entire airsoft gun in order to properly confirm the parts are compatible and functional to our standards. 3799 days ago 0
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1 answers 1 asked |
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Do you have a repair service for gas pistols?
I have an echo1 1911 and the slide has been locking up. I have tried cleaning it and lubricating it but it still hasn't been working. I also took it apart and looked at the parts but I can't see anything wrong with it.
3859 days ago Dan N
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(I have this same question)
Staff Answer:
Unfortunately, we do not offer a repair service for gas blow back pistols, as parts are rarely available for them. 3859 days ago 0
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1 answers 1 asked |
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How does this work?
What happens when I order it? Do I receive a piece of paper to verify that I paid for the services, put in with the package, and just ship it to the address?
3866 days ago Steven S
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(I have this same question)
Staff Answer:
Once the order is complete, you will receive an order ID number. Ship your airsoft gun to this address with your order ID number clearly written on the exterior of the package. If the order number is not visible when the package is delivered, it will be refused: <p> 21077 Commerce Pointe Dr. Walnut, CA 91789 <p> ATTN: Order Number </p> 3866 days ago 1
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1 answers 1 asked |
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Do you guys provide the upgrades or do we have to buy it then send it with the gun?
Do we have to buy internal upgrade and send it off with the gun to tune it up or it's provided?
2607 days ago Remijio R
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(I have this same question)
Staff Answer:
Parts are not included in the upgrade cost, but we can add parts from our inventory for your upgrade. You will be charged for any approved parts after the upgrade is completed. 2405 days ago 0
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1 answers 1 asked |
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Can you fix an upgrade kit on a spring L96
I put the upgrade kit in myself and something in the bolt does not seem to be locking correctly to hold the spring back
2704 days ago Matthew M
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(I have this same question)
Staff Answer:
We should be able to, yes. 2405 days ago 0
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1 answers 1 asked |
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How long would it take if brought in in person?
I have an AEG that I haven't used for awhile and was thinking about tuning it up. Right now, it's missing a metal dummy bolt where it covers up the hop-up unit as well as the wires for the battery connections are exposed. How long would it take to do this since I don't want to drive back and forth 30 miles four times.
2793 days ago Long N
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(I have this same question)
Staff Answer:
We have an average processing time of 2-3 weeks (can vary). 2405 days ago 0
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1 answers 1 asked |
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After I send my gun in and it requires extra parts?
How does the process works?do I have the option in parts?
2813 days ago Gilbert C
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(I have this same question)
Staff Answer:
After purchase you can send us a list of parts you would like and we can add them to your order, or we can recommend any needed parts. 2405 days ago 0
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1 answers 1 asked |
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Internals and re-wire to the rear
If I buy after market parts and I wanted it to be wired to the rear with new wire and for yall to install both for me. Will this service cover it.or would I need to add another service.
2925 days ago Gilbert C
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(I have this same question)
Staff Answer:
This service should cover it. 2405 days ago 0
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1 answers 1 asked |
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MOSFET
If I send my gun with a new motor, some deans plugs, and a mosfet can you guys install it?
2975 days ago Luke P
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Staff Answer:
Absolutely. 2405 days ago 0
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1 answers 1 asked |
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can you fix my gun
I installed a tightbore barrel and the gun dosen't work and the motor is stuck in the gearbox and wont come out please answer
3495 days ago Angel S
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3492 days ago 0
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1 answers 1 asked |
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KWA KM4
My KM4 is shooting, but BBs are rolling out of the barrel at 50 FPS and go about 3 feet. Do you have a general idea of what the problem is and would you guys be able to fix it?
3508 days ago Bryce P
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(I have this same question)
Staff Answer:
Contact Customer Service for troubleshoot information 3506 days ago 0
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1 answers 1 asked |
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Walk-in store.
I have a JG M4 S-system and I bought a metal receiver and a rail hand guard. If I went to the walk in store how long would it take to change the externals?
3512 days ago Bruce E
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(I have this same question)
Staff Answer:
$45 plus the cost of any additional parts 3506 days ago 0
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1 answers 1 asked |
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Gearbox whinning
On my Jg s-system the motor is whining like a baby.
What is the problem?
3524 days ago Private t
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(I have this same question)
Staff Answer:
Motor height may need adjustment, or there may be a need for maintenance. Give us a call at (909)869-0671 if you would like a walk-through on adjusting motor height and basic problem solving for your gun! 3524 days ago 0
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1 answers 1 asked |
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Reassemble
If I sent my gun in pieces, would you be able to reassemble it while making any necessary fixes.
3552 days ago Joey K
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(I have this same question)
Staff Answer:
Please contact our Customer Service for details 3548 days ago 0
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1 answers 1 asked |
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used ACR Rebuild
i got a ACR of unknown make and model for my birthday from my grandmother (who payed $70 for it and a two other guns and some ammo) when i got the gun she told me that the guy she purchased it from that all the pieces where with the gun which is good. but the problem is that I'm not endowed with teco skills and have no clue how to put it back to gether will this service cover what i need done to this gun?
3569 days ago josh L
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(I have this same question)
how do i ship the gun to you
3476 days ago
josh L
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i got a ACR of unknown make and model for my birthday from my grandmother (who payed $70 for it and a two other guns and some ammo) when i got the gun she told me that the guy she purchased it from that all the pieces where with the gun which is good. but the problem is that I'm not endowed with teco skills and have no clue how to put it back to gether will this service cover what i need done to this gun?
3569 days ago josh L
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(I have this same question)
Staff Answer:
If the gun is assembled and does not require complete reassembly, this service should cover labor for the required tech service. However, any additional small parts may incur an additional charge. 3568 days ago 0
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2 answers 1 asked |
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Swiss Cheese
Will this include drilling the piston?
3570 days ago Nate G
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(I have this same question)
Staff Answer:
If you wish for your piston to be "swiss cheese'd" while your AEG is in for repair, please specify this to the Customer Service or Sales Representative that you speak to at the time the order is created. 3569 days ago 0
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1 answers 1 asked |
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Marui Uzi
I have a marui uzi (gearbox seems in full working order) that I *believe* the hop up chamber and nozzle need some aligning. Do you guys work on these?
3590 days ago chris B
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Staff Answer:
Contact our customer service for details 3589 days ago 0
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1 answers 1 asked |
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Can I submit my Echo 1 ASR to have parts installed?
I need parts installed.
3592 days ago Charlie S
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(I have this same question)
Staff Answer:
Contact our customer service for details 3589 days ago 0
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1 answers 2 asked |
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gearbox
I have a G&G TR16 CQW that is not working, and the gearbox is out of the gun but all of the parts are there, will you wok on it?
3625 days ago Will S
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(I have this same question)
Staff Answer:
Please contact our customer service department for details 3625 days ago 0
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1 answers 1 asked |
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Instalation
If I have parts, is it possible for you to just install parts rather than repairing anything?
3650 days ago Jason C
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Staff Answer:
Yes, please contact our customer service for details 3625 days ago 0
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1 answers 1 asked |
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Barrel
I have a G&G CM16 Mod0 that has a 330mm inner barrel and I can't find any upgrade barrels that are 330mm long. Is it possible for you guys to file a barrel down to size or some type of solution
3651 days ago Shawndy M
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3651 days ago 0
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1 answers 1 asked |
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Trigger contacts
Will this fix my G&P m4 trigger contacts?
3653 days ago Anthony A
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Staff Answer:
Please contact our customer service for details 3652 days ago 0
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1 answers 1 asked |
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So what get's upgraded
I have G&G CM16 Raider and the fps is ok but I wan't to get at least 350 fps so will they upgrade my spring
3656 days ago ronaldo d
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(I have this same question)
Staff Answer:
Please contact our Customer Service Department for assistance. 3652 days ago 0
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1 answers 1 asked |
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Instalation of a Miracle Barrel and hop up
Could you guys install a magic box miracle barrel AND a flat hop up in one order? It would be added to my Krytac Trident CRB. Thank you for your time and consideration of my question!
3675 days ago Ethan E
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(I have this same question)
Staff Answer:
Yes, that can be done, but it might be worth it to look up how to do it yourself, as it is a simple process to do, and will save you money. 3674 days ago 0
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1 answers 1 asked |
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a&k masada
I bought mine like 2 years ago and the dust cover/ejection port thing broke. Could I send it to you guys (after paying for repairs and all that) and could you fix it?
3680 days ago jadyn f
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3679 days ago 0
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1 answers 1 asked |
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If I order this and parts will you keep them then instal them?
I have a krytac CRB and when I took it apart the fake bolt went forward and now I can't get it to stay back when I called your costumer service they where really helpful and tried to walk me through it but I couldn't do it, so my question is if I sent my gun in and ordered upgrade parts ( specifically a miracle barrel and a suppressor) would you keep them and install them under the same charge or would I have to wait till i received them and then send everything in together?
3683 days ago Tim G
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3681 days ago 0
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1 answers 1 asked |
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barrel and hop up
does this cover the installation of a barrel and Prowin hop up? Also if I purchase the R hop installation will you install the R hop into the new barrel and ship everything completed?
3696 days ago Will S
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(I have this same question)
Staff Answer:
Please contact our Customer Service for details 3695 days ago 0
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1 answers 1 asked |
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Can you install high speed gears?
I have a KWA MOD 2. I was wondering if ASGI can install SHS 12.65:1 Ultra High Speed Gears, if i ship them with my gun? I have already installed a high speed motor and a tight-bore barrel myself.
3706 days ago Chris S
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(I have this same question)
Staff Answer:
Please contact our customer service department for details 3706 days ago 0
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1 answers 1 asked |
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2 guns shipped in 1 box? Guaranteed fix?
Can I ship 2 guns in one box (paying for both of them) and is it a guaranteed fix if i have all the parts?
3710 days ago Matt S
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3709 days ago 0
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1 answers 1 asked |
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A&K Masada
I have an A&K Masada and I was wondering if you could replace all the internal parts i.e. Gearbox, motor, hop-up, feed tube and inner barrel etc.
3717 days ago CJ J
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3715 days ago 0
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1 answers 1 asked |
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Canada?
I'm having issues with my CQB JG thunder maul and have looked around for a repair service and nothing has been found. So I'm wondering what Air Soft GI's Canadian repair policy is?
3718 days ago Cole K
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(I have this same question)
Staff Answer:
Please contact our customer service department for detaisl 3715 days ago 0
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1 answers 1 asked |
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would you be able to install a new wire set?
i have a lancer tactical m4a1 LT03 with some wire problems. the crimp connectors that go to the motor are broken. as in broken off. would you be able to install/repair the wire set?
3723 days ago liam h
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(I have this same question)
Staff Answer:
You would have to purchase the surcharge to have new wires installed 3722 days ago 0
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1 answers 1 asked |
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if I buy a gun and purchase this in same order
If I buy a gun and I want the same gun to be worked on, can I arrange for that gun to be worked on before it ships to me. I want to buy an elite force m27, but I need it downgraded. Can you downgrade the spring before it ships out to me if I purchase the gun and this
3732 days ago Michael K
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3730 days ago 0
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1 answers 1 asked |
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rail
do u do custom rail installations?
3748 days ago Will S
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(I have this same question)
Staff Answer:
Please contact our customer service department for details 3747 days ago 0
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1 answers 1 asked |
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rail
Do you install rails or do I need to purchase the additional labor too?
3749 days ago Will S
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3748 days ago 0
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1 answers 1 asked |
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lipo ready | 0 answers 1 asked |
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Lancer Tactical M4?
Do you guys accept the Lancer Tactical M4 CQBR MK18?
3759 days ago Ezekiel S
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(I have this same question)
Staff Answer:
Please contact our customer service department for details 3758 days ago 0
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1 answers 2 asked |
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Problem?
Does the gun have to have a problem, can we just send the gun for inspections and tune up service?
3760 days ago Ezekiel S
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(I have this same question)
Staff Answer:
Yes, please contact our customer service department for details 3758 days ago 0
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1 answers 1 asked |
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2 upgrades?!
There is a cqb upgrade can I send my gun in and get both?!
3766 days ago Christopher S
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(I have this same question)
Staff Answer:
Please contact our customer service for details 3765 days ago 0
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1 answers 1 asked |
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can you fix a dboy's AK74
I have a dboy's AK74 and one day while I was at my local field the gun suddenly stoped shooting and whenever I pulled the trigger nothing would happen no noise no shot nothing so when I got home and I tried to fire it again when I pulled the trigger a loud buzzing noise came from the gun it sounds like the motor is not connecting with any of the gears in the gear box if I send this gun in can you replace anything wrong with it like the gears ?
3773 days ago Roni B
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(I have this same question)
Staff Answer:
Please contact our customer service department for details 3771 days ago 0
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1 answers 1 asked |
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I have a viper m4 with just a few parts missing inside, also a 200% spring id like put in would you charge extra?
Just miscellaneous parts from my gear box are missing when i tried installing the spring myself. (Bad Idea)
3777 days ago Luke J
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0
(I have this same question)
Staff Answer:
The Viper M4. If this is the airsoft gun from a local sporting goods store, you will need an extensive amount of reinforcement. 3777 days ago 0
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1 answers 1 asked |
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A&K Masada
I bought my A&K Masada from you guys and after a while it stopped working and i cant figure out what the problem is. If I send this to you guys can you fix it and if so will it be 45 plus labor and parts r just 45 and parts. Also can i pick out upgrade parts as well.
3795 days ago noah z
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0
(I have this same question)
Staff Answer:
Please contact our customer service for details 3793 days ago 0
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1 answers 1 asked |
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High rof
Would you guys be able to install a siegetek DSG gear set into a kwa km4 allowing it to reliably shoot 50+ rps?
3801 days ago LARRY S
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0
(I have this same question)
Staff Answer:
Please contact our customer service in regards to your order. 3800 days ago 0
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1 answers 1 asked |
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GBBR and CO2 Pistol
I have a GBBR that "Dragon Fires" or loses all or most of its gas after shooting about 6(ish) BB's, as well as missing a couple of parts (Fire selector, Back shoulder rest, maybe something with the tip, and maybe something with the internals, i'm not sure exactly), and I have a CO2 pistol that lost a spring that pushed the trigger forward, as well as the slide is catching up and not allowing it to shoot and probably something with the CO2 releasing. (Their like 3 - 4 year old guns and have seen a lot of use) The GBBR is a CM16 and the Pistol is a M1911... Understandable if you can't fix it.
3813 days ago Austin S
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0
(I have this same question)
Staff Answer:
This service is only for AEG's, do the lack of availability of gas blow back parts, we do not offer a repair service for gas blow back guns 3812 days ago 0
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1 answers 1 asked |
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can i just send this to the east coast store if i buy this
I live in PA and shipping a gun to CA is expensive
3825 days ago Kevin D
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(I have this same question)
Staff Answer:
The gun must be shipped to our CA location 3825 days ago 0
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1 answers 1 asked |
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Does the orange tip need to be on for you guys to work on my gun?
i have taken mine off and cannot find it do i need one to ship it?
3825 days ago jackson k
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0
(I have this same question)
Staff Answer:
The orange tip does not need to be on to be shipped back to us with this service 3825 days ago 0
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1 answers 1 asked |
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if i buy this can i just ship it to gi tactical
i live one the east coast an shipping fee will be expensive if i ship it to CA
3826 days ago Kevin D
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0
(I have this same question)
Staff Answer:
It has to be shipped to the CA location 3825 days ago 0
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1 answers 1 asked |
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Timing
If sent my gun in to you by next week would it be back to me by the gamepod event. I want to be sure before I buy my ticket
3828 days ago eric k
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0
(I have this same question)
Staff Answer:
It is not guaranteed, as it depends on the gun and what is wrong with it. I would recommend contacting our customer service at 1(909)869-0671 3827 days ago 0
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1 answers 1 asked |
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Magpul PDR-C
I have a stripped piston. I opened up the gear box to make sure that I knew what the problem was but I found that I had two parts that I could figure out how to get back in the gun. If I send this to you can you get the piston fixed and also get those two parts back in the gun?
3828 days ago eric k
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0
(I have this same question)
Staff Answer:
Yes, I would recommend calling our customer service at 1(909)869-0671 3828 days ago 0
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1 answers 1 asked |
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the process/ burst wizard mosfet
I am going to send my g&g gr 15 raider in this weekend to have it upgraded to 22 rps, while being very reliable. But i do not know how to the techs the work i want done (i do not know what to install so i would like to know if i can tell them if they can customize my gun to be 22 rps). Also how do i send it in? i do not what the process is (do i send it in and tell the techs what i would like done with my gun, or email)? Lastly, since the burst wizard super 2 king kong mosfet is a plug and play design will i need the extra labor? the extra labor is for installation of mosfet (but i do not really think that it needs "installation ;) )
Thanks
3834 days ago Brian R
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(I have this same question)
Staff Answer:
I would recommend contacting customer service at 1(909)869-0671 3834 days ago 0
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1 answers 1 asked |
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maintenance
I was looking to up the rof on my g&g gr 15 raider and to like 20 rps and i already know that they can make the gun at that rps with great reliability. BUT i need to know if maintenance other than cleaning the barrel will be required (lubing internal, or anything else that requires me to really open up my gun and take stuff out) i dont want to risk breaking my gun but at the same time i need this upgrade.
3849 days ago Brian R
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0
(I have this same question)
Staff Answer:
Just standard maintenance such as keeping the barrel clean is required. All airsoft guns should get cleaned are re lubed internally after so many rounds have been put through. 3849 days ago 0
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1 answers 1 asked |
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After market upgrades with purchases?
My gun needs a tune up. I want a weaker spring that I purchased inside and was wondering before I call if I package the spring with the product, will you install it with the flat charge of $45 or will it cost an additional $20 just to swap springs when reassembling? Also, if I buy upgrades with the service, will they be kept at the store for me or will I have to request them while my gun is being worked on?
3849 days ago Dillon H
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0
(I have this same question)
Staff Answer:
It would be best to contact our customer service directly and they will be able to assist you in completing your order. 3849 days ago 0
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1 answers 1 asked |
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External parts and rewiring
Can you install a crane stock that I bought and can you rewire the battery to the stock?
3856 days ago Ryan S
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(I have this same question)
Staff Answer:
You would also have to purchase the $20 surcharge for the rewire. 3855 days ago 0
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1 answers 1 asked |
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Do You guys do this service at your GI Tactical store
I would like to send my King Arms Thompson M1A1 to you guys for servicing/ Upgrades/ Repairs, but I live in New York and shipping is way too much. I was wondering if I could buy this and then be able to ship it to the Virginia store for repairs instead?
3860 days ago Steven B
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0
(I have this same question)
Staff Answer:
The Tech at our VA location is only for walk in repairs. 3860 days ago 0
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1 answers 1 asked |
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quality
If your techs break a gun, do they stand behind their work and fix it without charge?
3871 days ago Ryan C
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0
(I have this same question)
Staff Answer:
Our tech work comes with a 45 day warranty from defects in workmanship. Damage from improper usage of the gun or user error will not be covered. 3870 days ago 0
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1 answers 1 asked |
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So my gun is not functioning right now this is what I would get and send my gun in to get it fixed?
My gun stopped working like a week after I got it so this is what I pick to get it fixed
3873 days ago Danny K
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0
(I have this same question)
Staff Answer:
I would recommend calling our customer service department at 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3870 days ago 0
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1 answers 1 asked |
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A&K Masada Issue
The right fire selector on my Masada that I purchased here a few years back broke off and doesn't work on the right side when I try to reattach it. Can you guys fix this for me with this service?
3875 days ago Paul S
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0
(I have this same question)
Staff Answer:
Yes should be able to. Please contact our customer service for more details. 909 869 0671 3874 days ago 0
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1 answers 1 asked |
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Kart M14 MCR .308 chassis {Old Gun}
Would the techs be able to work on this gun? It has a firing problem. Also when you pull back the chamber; the metal encasing is all cracked. Is this stuff replaceable? I'm not sure if i'm saying this stuff correct, I'm not a air soft guru.
3876 days ago Tim L
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0
(I have this same question)
Staff Answer:
Yes, they should be able to repair your airsoft gun. Please contact our customer service for details. 909 869 0674 3874 days ago 0
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1 answers 1 asked |
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Javelin M16
My gun is pretty beat up, the stock is wobbly, the charging handle is gone, and the gun won't fire. I don't know if the motor or the gearbox is the problem though as the gun makes a revving noise when i shoot it. Could these issues be fixed?
3879 days ago Robert C
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(I have this same question)
Staff Answer:
They should be fixable. 3877 days ago 0
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1 answers 1 asked |
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Cyma AK Kalashnikov Repair
My friend has a Cyma-softair AK Kalashnikov that stopped working a little while back, so I took a look at it. Couldn't find the problem, but all the major parts were fine. However, I feel like something is missing. The gun is currently not assembled. Any chance for a repair on it?
3881 days ago Kyle B
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0
(I have this same question)
Staff Answer:
We should be able to fix it. 3880 days ago 0
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1 answers 1 asked |
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after market parts
is it possible for you guys to create an after market set up that will boost a completely stock g&g gr15 raider pneumatic blow back to 20 rps reliably? i asked another question and i got a nice answer (not sarcastic) saying yes it is possible to do this but if i were to buy the parts is it possible you could kind of create a gearbox using parts that work well together to get me at 20-22 rps reliably? sorry i ask a lot of questions! just want to make a good choice!
3882 days ago Brian R
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0
(I have this same question)
Staff Answer:
It is possible to get this gun to fire at 20-22 rps reliably. You may wish to contact our customer service line for further details in regards to recommended parts.<br><Br> CUSTOMER SERVICE: 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3877 days ago 0
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1 answers 1 asked |
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Can you repair a gun with poorly installed upgrades?
I have an A&K Masada and I installed a new G&P gearbox with new masada nozzle, m90 spring and selector plate. I also installed a new wii tech hop up. They do not mesh up well and i'm not sure why. Do you think you could fix it?
3883 days ago Darrell M
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0
(I have this same question)
Staff Answer:
Yes we can fix your A&K Masada. 3880 days ago 1
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1 answers 1 asked |
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email is not getting answers i need
I was wondering if it is possible to upgrade my g&g gr15 (stock everything) to anywhere from 18-22 bps and work reliably so i do not need new parts every couple months. I have tried contacting you guys via email but i just get answers like "we charge 45 dollars for tune up and shimming and installations" but what i want to know is if you guys can recommend me to a good kit to upgrade my gun to 18+ bps reliably. So please if you guys could answer telling me if it is possible for you to do a kind of "pimp" to my gun let me know.
3883 days ago Brian R
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0
(I have this same question)
Staff Answer:
Yes it is possible to create that setup reliably. We don't have a kit but we do carry aftermarket parts. Lonex motors are a good replacement as well as magic box components for more durability. 3883 days ago 0
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1 answers 1 asked |
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Dmr/ wiring
Would it be possible for the GI staff to install an ascu gen 3+ in a v2 gear box while also making the gun shoot around 500 fps?
3887 days ago LARRY S
0
0
(I have this same question)
Staff Answer:
We need more information. Please contact our customer service line for further details in regards to this upgrade: CUSTOMER SERVICE: 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3884 days ago 0
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1 answers 1 asked |
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20 rps
i have the g&g gr15 raider pnuem. blow back and i was wondering if you guys could make this gun work reliably at 18-20 bps? If so how much would it cost? can i email you if needed?
3890 days ago Brian R
0
0
(I have this same question)
Staff Answer:
It can be done. Feel free to contact us in whichever way is convenient:<br><br> <a href="http://www.airsoftgi.com/information.php?info_id=36">http://www.airsoftgi.com/information.php?info_id=36</a> 3889 days ago 0
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1 answers 1 asked |
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Have you heard of the element max speed motor long type?
I was wanting to send my g&g gr15 raider in for you guys to do the normal tune-up and install an element motor. I do not know if you have heard of this motor (Element max speed motor long type) but i was wondering if you guys could tell me if this motor would be ok for stock gears and everything. If so will you guys install it? Thanks!
3891 days ago Brian R
0
0
(I have this same question)
Staff Answer:
We may need more info. Please contact our customer service line for further assistance:<br><br> CUSTOMER SERVICE: 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3890 days ago 0
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1 answers 1 asked |
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stock repair?
can you fix lancer tactical m4 stocks?
3891 days ago timothy e
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0
(I have this same question)
Staff Answer:
It would depend on the extent of the damage, but we could repair or replace the stock if needed. 3891 days ago 0
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can you fix lancer tactical m4 stocks?
3891 days ago timothy e
0
0
(I have this same question)
Staff Answer:
It would depend on the extent of the damage, but we could repair or replace the stock if needed. 3891 days ago 0
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2 answers 1 asked |
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if i buy upgrades can you hold tell me gun gets to you?
i want to buy an r-hop and miracle barrel for my umarex G36c
3893 days ago Michael C
0
0
(I have this same question)
Staff Answer:
We don't quite understand the question. Please contact our customer service for further assistance:<br><br> CUSTOMER SERVICE: 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3891 days ago 0
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1 answers 1 asked |
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If there's nothing wrong, is it free?
If the gun is perfectly fine and it's my bad, would I still have to pay you since you didn't fix it or anything?
3897 days ago Zachary C
0
0
(I have this same question)
Staff Answer:
The gun will be tuned in addition to any repairs. So even if there's "nothing wrong" we will still re-lube, re-shim, and do a complete inspect of the gearbox in order to ensure long lasting function. So, to answer the question, it would not be free. 3896 days ago 0
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1 answers 1 asked |
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can I send my scar to get fixed?
OK so I have a g&g scar l and it is not shooting I have determined that the piston is stuck back and there may be gear problems can you fix this?
3898 days ago Ben D
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0
(I have this same question)
Staff Answer:
We should be able to fix it. 3898 days ago 0
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1 answers 1 asked |
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would you install an ASCU gen 3 in my A&K masada?
I tried installing the ASCU gen 3 for version 2 gearbox in my A&K masada. I also have a speed trigger that I want to intall as well, and I need it wired to the front. I'm having major issues doing it myself and when I finally have gotten it together, it wont fire and I dont know why. I'm just sick of trying to make it work so I would like someone who knows what they're doing to install it and make it work for me. Thanks!
3899 days ago Reese W
0
0
(I have this same question)
Staff Answer:
We need more information. Please contact our customer service line for further details in regards to this upgrade: <br><br> CUSTOMER SERVICE: 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3898 days ago 0
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1 answers 1 asked |
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Does your new store have a tech shop?
Your new store opened and was wondering if I could ship it there because I live on the east coast?
3900 days ago Jon B
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0
(I have this same question)
Staff Answer:
Currently, we are not offering mail-in tech/repair at GI Tactical. 3898 days ago 0
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1 answers 2 asked |
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Do you guys replace parts on a Gun that are missing? Such as screws etc.
If parts on the gun are missing do you guys replace the parts?
3902 days ago Preston H
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0
(I have this same question)
Staff Answer:
It would depend on the parts, but generally we can replace most of them. 3901 days ago 0
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1 answers 1 asked |
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Barrels
Would you guys be able to install a longer barrel in a Airsoft Gi FMG4-A1 Knights Armament?
3902 days ago Danny A
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0
(I have this same question)
Staff Answer:
That installation is possible. 3902 days ago 0
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1 answers 1 asked |
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Barrel Wobble
Will you fix my FMG4 barrel wobble issue?
3904 days ago Melissa B
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0
(I have this same question)
Staff Answer:
That should be fixable. 3903 days ago 0
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1 answers 1 asked |
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Can you do the wiring on a custom G4?
I am not really sure whats wrong with it, I think it shorted out. Can you fix it?
3904 days ago Henry and Wyatt S
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0
(I have this same question)
Staff Answer:
We should be able to repair it. 3903 days ago 0
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1 answers 1 asked |
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Dune Knight Custom G4-A1 Carbine wiring problem
I got the gun about 2 weeks ago and left the battery in overnight on the first night I had it (which I know you're not supposed to do). My friend did the same thing the first night he had his l86 and the battery melted and was smoking, mine just got extremely hot, but did not melt. Could it be the same issue?
3906 days ago Henry and Wyatt S
0
0
(I have this same question)
Staff Answer:
We will need more info. Please contact our Customer Service line at:<br><br> CUSTOMER SERVICE: 1(909)869-0671 PHONE HOURS: 09:00-17:30 PST (M-F) 3904 days ago 0
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1 answers 1 asked |
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Assembling
Is it possible for you guys to put upgrade parts if I sent them with the gun?
3906 days ago brian y
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0
(I have this same question)
Staff Answer:
Yes. We can install them. 3904 days ago 0
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1 answers 1 asked |
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services
Is this service a service that upgrades too? if not do you guys have labor fees per hour or something because i would like to install a lonex a1 motor and a tight bore into my g&g gr15
3907 days ago Brian R
0
0
(I have this same question)
Staff Answer:
It should be a flat $45 fee. 3904 days ago 0
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1 answers 1 asked |
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Walk-in store?
If I happen to live by the surrounding area of Walnut, could I just bring my aeg to the walk-in store?
3909 days ago Brendan H
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0
(I have this same question)
Staff Answer:
Yes you can, however please keep in mind it still can take 2-3 weeks for repairs to be completed. 3908 days ago 0
0
If I happen to live by the surrounding area of Walnut, could I just bring my aeg to the walk-in store?
3909 days ago Brendan H
0
0
(I have this same question)
Staff Answer:
Yes you can. 3908 days ago 0
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2 answers 1 asked |
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CM028 AK47 wiring connection issue
My CM028 AK47 AEG will fire only sometimes. I was told it is due to a wiring issue from the manufacturer, and that the motor only gets power sometimes. Can this specifically be fixed?
3911 days ago Connor A
0
0
(I have this same question)
Staff Answer:
We should be able to fix it. 3911 days ago 0
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1 answers 1 asked |
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will you fix the echo 1 er25krse
one day i tried to fire my gun and it make no sound what so ever i think battery works but i am noir sure once i repair the wires but they should be fine it will not fire bbs or make a firing sound can you fix this????
3932 days ago patrick g
0
0
(I have this same question)
Staff Answer:
Yes, we should be able to fix it. 3932 days ago 0
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1 answers 1 asked |
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Can you fix the firing of this gun?
I have had this gun for at least 6 years, and it stopped working right on the first week I had it. I never had it fixed because I never had any interest to. Does it matter how old it is? It's the first model of the Echo 1 G36C. It would be awesome to have it traded in if the gun can't be fixed. The problems are that is stopped firing bbs. The wires are cut inside (my fault). And the charging handle get's stuck. Is that all repairable?
3940 days ago Zach B
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0
(I have this same question)
Staff Answer:
It should be fixable. 3939 days ago 1
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1 answers 1 asked |
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Will you replace/repair a G&P 120 motor?
I have a G&P M14 with a M120 motor that the negative wire has broken. Is it possible to replace the motor and wires from the current Deans to a small Tamiya?
3942 days ago Justin J
0
0
(I have this same question)
Staff Answer:
Yes we should be able to, as long as the motor itself hasn't been damaged. 3940 days ago 0
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1 answers 1 asked |
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do you do work on the CA M249?
i have a CA M249 that isn't firing right and it has that weird easy change spring. and the pcg style CA gearbox i believe.
3945 days ago Josh M
0
0
(I have this same question)
Staff Answer:
Yes, we do work on CA M249's. 3944 days ago 0
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1 answers 1 asked |
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